Docomed Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our medical devices and services.
As a UK-based medical device company operating globally, we comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws in the countries where we operate.
Please read this Privacy Policy carefully. By accessing our website or using our products and services, you acknowledge you have read and understood this Privacy Policy.
We may collect and process the following types of information:
This includes information that can be used to identify you, such as:
We also collect anonymous, aggregated information such as:
We use your information for the following purposes:
Legal Basis for Processing: Our processing of your personal data is justified on the following legal bases:
We may share your information in the following situations:
We may share your information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, regulatory bodies).
In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, we may share your information.
We may share health-related information with healthcare providers, regulatory authorities, or for adverse event reporting as required by medical device regulations.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
As a global company, we may transfer your personal data to countries outside the UK and European Economic Area (EEA). When we do, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, such as:
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. These include:
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, please contact us using the details provided in the Contact section.
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
For medical device-related data, we may retain information for longer periods as required by medical device regulations and product liability laws.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer:
Email: info@docomed.ai
Address: 36 Keswick Road, Bookham, Surrey. KT23 4BH. United Kingdom
You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). However, we would appreciate the chance to deal with your concerns before you approach the ICO, so please contact us first.
